Terms of Sale

We are committed to providing service marked by high standards of honesty and integrity. We guarantee all of our products to be in the condition described upon arrival. If a product arrives and it does not match the listing, please contact us and we will replace your product or refund your purchase. If you encounter a problem with your order, please be sure to contact us so that we can take care of the issue for you. Customer satisfaction is our number one top priority. We love our customers and are eager to earn a five stars feedback for a first-rate service experience.

Please note: The photographs of some accessories may not reflect the actual item shipped. At times, we may substitute accessories for similar ones of equal or greater value.

Packages destined to New York are charged state tax in according to state law.

Payment

We only accept PayPal for payment. Immediate payment is required for Buy it Now listings.

YES! We accept PayPal payments from all countries. Please be advised that PayPal requires that we ship to the address we receive with the payment. We cannot make any change. Please make sure to choose the correct address before completing the payment.

Shipping

We usually process all orders within 1-3 business days of receiving cleared payment, barring any verification delays. This processing time is required for all shipment methods, including Express.

We ship worldwide, however we cannot ship to P.O. Boxes, APO/FPO addresses, and a few other exceptions. When placing an order relevant info is presented, if any.

Packages above a minimal amount may be subject to signature upon delivery (in accordance with PayPal and Credit Card processor requirements). Please make arrangements accordingly.

The carrier will make a total of 3 attempts to deliver and will send the package back to us if delivery is unsuccessful. If this happens, additional shipping of double the shipping cost will be charged (the cost of shipping back and forth) as well as our stated restocking fee of 10%.

We cannot reroute a shipment after it has left the warehouse. Please make sure that someone is available to sign for your package.

International Shipping:
International customers are welcome! We currently offer shipping to over 100 countries, please contact us for shipping info.

Customs and Duties
International orders may be subject to local import fees, duty, customs, VAT charges or additional taxes, depending on the country of destination tax laws.
We are not responsible for any of these tax charges, nor can we offer any specific advice on import fees, duty, customs, VAT or taxes that you may be obligated to pay upon the arrival of your merchandise. Should you have any questions or requests for specific information regarding any of these potential charges, we advise you to consult with your local government import office.

Returns

Returns and exchanges are accepted within 30 days from the day of purchase. For return authorization please send an eBay message, or email us, within this time frame to obtain a return approval (RMA number). Merchandise shipped back without an RMA will be returned at the buyer’s expense.

Returned items are reviewed by us upon receiving them. We can only accept a return if it is returned to us in exactly the same condition as they were sent to you. All items must be in the exact same condition as we sent them and in original unopened boxes. They must include all internal packing materials, instruction manuals and all accessories. Please do not make any marking on the manufacturer box, or use it as a shipping box.

eBay sales are final. A 10% handling and processing charge will apply for orders being cancelled or returned. Shipping and handling charges are not refundable. Items that are shipped free, if returned, a refund less our original shipping cost will be given. Refused packages will be treated as an unauthorized return and will be charged the restocking fee + double the shipping cost (the carrier is charging us for both ways).

Contact Us

If you have any questions about a product or about you order, please feel free to contact us. We are here to serve you!

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